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Privacy Policy

At NatuReal, the security and privacy of your personal information are extremely important to us. We are committed to protecting the data you share with us and using it only for appropriate and necessary purposes. This Privacy Policy explains how we collect, use, store, and safeguard your information. 1. Information We Collect To improve your experience and ensure safe and smooth transactions, we may collect the following information: Name, mobile number, and email address Delivery address Payment information (Bank/Bkash/Nagad) Order history and purchase details Website usage data (Cookies, browser information, IP address) 2. How We Use Your Information We use your information to ensure a seamless and secure shopping experience: To process and deliver your orders To provide customer support To verify payments and process refunds To send important notifications when needed To improve our services, products, and website performance 3. Do We Share Your Information? NatuReal does not sell or rent your personal information to anyone. However, limited data may be shared in the following cases: With delivery partners (only name/address required for delivery) With payment gateways (for transaction purposes only) With government authorities, if required by law In all situations, we ensure your information is handled securely and responsibly. 4. How We Protect Your Information We use strong security technologies and procedures to keep your personal data safe: SSL encryption Secure servers Strict access controls Regular security updates 5. Cookies Policy Our website uses cookies to enhance your browsing experience. You can disable cookies from your browser settings if you prefer, but doing so may limit certain features of the website. 6. Your Rights As a user, you have the right to: Request access to your personal information Update or correct your information Request deletion of your information Our customer support team will assist you promptly with any such requests. 7. Updates to This Privacy Policy NatuReal may update this Privacy Policy from time to time. Any changes will be posted on the website for your awareness. 8. Contact Us For any questions or concerns regarding privacy, feel free to contact us: NatuReal Support Team 📞 Mobile: 01711-732766 📩 Email: natureal24@gmail.com
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